77fb FAQ — Deposits, Withdrawals, Live Games and VIP
All the questions you may have — depositing via bKash or Nagad, withdrawal times, KYC verification, live dealer games and VIP cashback — are answered together on this page. Each answer is direct and factual so you can make decisions quickly.
Table of Contents — Jump to a Section
Withdrawal Questions
Below are answers to the most common questions about withdrawing money from 77fb — the rules, timing and conditions. Log in to 77fb and go to the withdrawal section of your account to submit a request.
Yes, to withdraw from 77fb you must use a bKash, Nagad or Rocket number registered in your own name. Sending money to a wallet under someone else's name is not possible. This rule is in place to protect your account and prevent fraud. So the name you used when creating your account must match the name on your withdrawal method.
Yes, but the wagering requirement on the bonus must be met first. For example: if you deposit ৳1,000 and receive a 100% bonus of ৳1,000, your total balance becomes ৳2,000. You must wager 10 times the bonus amount, meaning you need to place ৳1,000 × 10 = ৳10,000 in bets before the winnings from the bonus can be withdrawn. Once the wagering requirement is met, the bonus balance is added to your main balance and becomes withdrawable.
The minimum withdrawal amount at 77fb is ৳800. This limit applies to all methods — bKash, Nagad or Rocket. Withdrawal requests below this amount are not processed. So accumulate your winnings until you have at least ৳800 before submitting a withdrawal request.
After a successful withdrawal request at 77fb, the money generally reaches your bKash, Nagad or Rocket number within 5 to 30 minutes. In most cases it arrives even sooner. However, if your account has not been verified, the request may be delayed, so complete your KYC in advance.
Normal processing time is 5–30 minutes. If the money has still not arrived after that, first confirm that the wallet number was correct and that KYC has been completed. Then contact 77fb live chat support — available 24/7 in Bengali. Providing your request reference number will help resolve the issue faster.
Identity Verification (KYC)
KYC stands for Know Your Customer — it is a process required to keep your account secure. It is also an important part of responsible gaming guidelines.
All documents submitted to 77fb are kept secure through SSL encryption. Your personal information is used only for account verification and is not shared with third parties. For more details, refer to the privacy policy.
77fb may ask for KYC verification before your first withdrawal or when transactions exceed a certain amount. Verification may also be requested if unusual activity is detected on your account. To save time, it is better to complete verification right after creating your account.
Yes, this is a common issue. The name registered on your 77fb account and the name on your bKash, Nagad or Rocket wallet must be identical. If the names do not match, your withdrawal may be blocked. So use the name exactly as it appears on your National ID card when creating your account.
KYC verification is primarily for account security — to ensure no one can use your account without authorisation and that money reaches only the rightful owner. It is part of 77fb's terms and conditions. Verification is required to make withdrawals, so it is effectively mandatory.
Deposits
Find out below how to deposit via bKash, Nagad or Rocket and what the minimum amounts are.
Log in to your 77fb account, go to the deposit section and select bKash. Make the payment to the designated number and submit the transaction ID. The minimum deposit is ৳200. If the steps are followed correctly, the funds are added to your balance quickly.
77fb supports three mobile wallets for both deposits and withdrawals: bKash, Nagad and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit is ৳200 for all three methods.
Yes, the Nagad deposit process is much like bKash. Select Nagad in the deposit section, make the payment following the instructions, and submit the transaction ID. The minimum amount is the same for all methods — ৳200.
The minimum deposit to start playing slot games at 77fb is ৳200. This applies to all payment methods. With that amount deposited, you can place bets on any slot game from PG Soft, Pragmatic Play or JILI.
77fb does not add any separate charge on deposits. However, check your mobile wallet provider's own app or website for information about their service charges. No additional processing fee is applied by 77fb for deposits.
Live Dealer Games
77fb Casino features live dealer games from Evolution, Pragmatic Play Live and other providers. The full list is available on the 77fb Casino page.
In live roulette, a real dealer spins a wheel and releases a ball. You bet on which number or colour the ball will land on. 77fb offers European and American roulette variants. The game is played through real-time video streaming.
Yes, Teen Patti and Andar Bahar are popular South Asian card games and both are available in 77fb's live dealer section. In Teen Patti, you form the strongest hand using three cards; in Andar Bahar, you bet on the Andar or Bahar side based on a joker card.
Baccarat is quite straightforward — you simply bet on Player, Banker or Tie. Whoever holds cards closest to a total of 9 wins. The rules for drawing cards are fixed, so you do not need to make separate decisions. 77fb has multiple Baccarat tables.
77fb's live dealer tables have varying limits — from low-stake tables to high-stake VIP tables. Before entering each table, the minimum and maximum limits are displayed so you can choose a table that fits your budget.
Yes, 77fb's live casino works fully on mobile browsers and the app. Live video streaming runs smoothly on both Android and iOS devices. Keep a stable mobile data or Wi-Fi connection for the best experience.
VIP Program
The 77fb VIP program offers weekly cashback and special benefits for regular players. Visit the 77fb VIP page for full details.
77fb VIP has four tiers, each with a different weekly cashback rate:
Bronze — up to 0.2% weekly cashback
Silver — up to 0.5% weekly cashback
Gold — up to 0.8% weekly cashback
Platinum — up to 1.0% weekly cashback
Cashback is calculated on the net loss for that week (total bets minus total winnings).
In addition to weekly cashback, VIP members receive priority support, early access to special promotions, and more personalised offers at higher tiers. Platinum tier members enjoy the most benefits.
Each week, cashback is paid at the applicable rate on your net loss — that is, what remains after subtracting your winnings from everything you lost that week.
Example: A Gold member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.8% = ৳160 cashback — the maximum amount for that tier.
You can advance through 77fb VIP tiers through regular betting activity. The more active and consistent you are in playing, the greater the chance of moving up. You progress step by step from Bronze to Silver, Silver to Gold, and so on up to Platinum.
Yes, all betting activity across any category — slots, live casino, or sports bets, including cricket betting — counts toward determining your VIP tier. Betting regularly on BPL, IPL, or T20 World Cup matches gives you the opportunity to move up to a higher VIP tier.
Have more questions? Contact Support directly
If you did not find the answer to your question in this FAQ, the 77fb support team is always ready to help. Assistance is available in Bengali.
Live Chat Support
Contact us via live chat 24/7 for any issues or questions. Help is available in both Bengali and English. Responses are usually received within a few minutes.
Email Support
For complex matters or document-related issues, write to us in detail by email. The 77fb support team replies in Bengali.