77fb Privacy Policy

This Privacy Policy applies to all services and activities of the 77fb platform. When you create an account, make a deposit, or use any gaming service on 77fb, you are considered to have accepted the terms of this policy. This document is written in Bengali so that Bangladeshi users can be clearly informed of their rights and responsibilities.

77fb places the highest priority on protecting user information. To learn more about our platform, read our About 77fb page. This Privacy Policy and our Terms and Conditions together form the legal basis of your relationship with 77fb.

77fb reserves the right to modify this policy. If any significant changes are made, registered users will be notified by email. Continued use of the platform after any changes will be considered as your acceptance of the updated terms.

1.1 Information Collected at Registration

When a user creates an account on 77fb, the following information is collected:

• Full name (as per national identity card)
• Date of birth (for age verification — only users aged 21 and above may register)
• Mobile number (Bangladeshi number)
• Email address
• Preferred payment method (bKash, Nagad, or Rocket)
• Username and password chosen by the user

1.2 Information Collected Automatically During Use

The following technical information may be collected automatically while using the platform:

• IP address and approximate location
• Device type, operating system, and browser version used
• Date and time of access to the platform
• List of pages visited and total session duration
• Behavioural data collected through cookies and similar tracking technologies

1.3 Financial Transaction Information

During deposits and withdrawals, the associated mobile banking number, transaction amount, and date are recorded. 77fb does not directly collect any card information or bank account details — all payments are processed through the encrypted systems of bKash, Nagad, and Rocket.

2.1 Account Management and Service Delivery

The information you provide is primarily used to create your account and ensure secure login. It is also used to determine bonus eligibility, verify transactions, and establish VIP tier status.

2.2 Identity Verification and Security

77fb verifies users' age and identity to maintain platform security. This is necessary to ensure that only legitimate users receive services and to prevent fraud and unauthorised account use.

2.3 Customer Support

Your account information helps the customer support team resolve your issues quickly. 77fb's support team is available 24/7, seven days a week, via live chat and email in both Bengali and English.

2.4 Service Improvement

By analysing usage patterns and preferences, 77fb continuously improves the gaming experience and functionality of the platform. This analysis is done at an aggregate level, not at an individual level.

77fb does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

Your information is not shared with any other party beyond the cases listed above. Only technical game session data, which is essential for operating the games, is sent to game studios or software providers.

4.1 Retention Period

All information is retained for as long as the account is active. If an account is closed or becomes inactive, certain information may be kept for up to five years as required by law. Financial transaction records may be retained for a longer period in accordance with applicable regulations.

4.2 Security Measures

77fb uses the following technical measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Two-factor identity verification (OTP-based)
• Password hashing and salting
• Automatic alerts on suspicious login attempts
• Regular security audits
• Access controls — only authorised staff can access personal information

However, no method on the internet is 100% secure. Even though 77fb takes every precaution, it is not possible to guarantee complete security of information.

4.3 Your Responsibility for Password Security

To keep your account secure, choose a strong password and never share it with anyone. If you notice any suspicious activity, contact 77fb's support team immediately.

5.1 What Are Cookies and Why Are They Used

Cookies are small data files stored in your browser. 77fb uses cookies mainly for three reasons:

• Essential cookies: To keep login sessions active and ensure security — these cannot be disabled.
• Functional cookies: To remember your language preferences and usage habits.
• Analytics cookies: To understand platform usage patterns — these can be disabled in your browser settings.

5.2 Cookie Controls

You can delete or disable cookies from your browser settings. However, disabling essential cookies may cause some 77fb services to not function properly.

Every registered user on 77fb has the following rights:

• Right to access information: You can request a copy of the information collected about you.
• Right to correction: You can request correction of incorrect or outdated information.
• Right to deletion: You can request that certain information be deleted — however, it may not be possible to delete all information due to legal requirements.
• Right to restrict processing: In certain circumstances, you can request that the use of your information be limited.
• Right to object: You can object to marketing-related communications.

To exercise these rights, contact 77fb's support team by email. You can also set limits on your own account by following the Responsible Gaming guidelines.

77fb strictly follows a 21+ age policy. No one under the age of 21 may open an account or use the platform's services. Age is verified at registration and additional identity documents may be requested in cases of doubt.

If any minor's information has been collected by mistake and comes to our attention, that information will be deleted immediately and the associated account will be closed. If a guardian becomes aware of any such matter, please notify our support team.

Some services of 77fb's servers and technology partners may be operated outside Bangladesh. For such transfers, the necessary contractual safeguards are in place to protect your information.

Regardless of the server location, the terms of this Privacy Policy will always apply to your information.

This Privacy Policy may be updated from time to time. In the case of significant changes, registered users will be notified by email or directly on the platform. The date of the latest update for each version will be noted at the top of the page.

If you continue to use the platform after any major changes, it will be considered that you have accepted the new policy. Please also read the Terms and Conditions page for a full understanding of our service terms.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact 77fb's support team through the following:

• Live Chat: Direct chat from the platform's support section (available 24/7)
• Email: [email protected]

Requests related to data protection are generally responded to within seven business days. More complex matters may take longer, but you will be informed in such cases.

For answers to common questions, you can visit our Frequently Asked Questions (FAQ) page.